Arcuity was already underway with this project when the COVID-19 Pandemic hit in early 2020 and forced the world to shift to a remote workforce seemingly overnight. Microsoft Teams was the perfect tool to enable remote work and collaboration, and with the updated security model driving access, the customer was able to keep teams operating at a high level under rapidly changing circumstances.
While the focus of this project was to optimize the customer’s Microsoft 365 tenant for internal collaboration and communication, the next effort is already in progress to apply a similar experience to the customer’s Investor Portal—a secure portal for external property investors to access tax documents, property revenue reports, and other financial information across different portfolios.